"We quit doing it ourselves and added 2.2M to bottom line by giving it to MedCo Services.
They have the tools, incentivized plan and work after hours and weekend. A benefit that I did not anticipate
was recording of calls because administration is now assured the patients are being treated appropriately."
"I have worked with different Early out vendors in my 18 years and they could not get the results that I needed.
Medco gets the results I needed for my bottom line. They have highly trained and experience staff who knows how to
communicate to the public. MedCo cares about their client’s needs. I have recommended MedCo to my fellow colleagues
at other facilities and also asked MedCo to give a presentation at an event. Thanks MedCo for all you do!"
"MedCo Services does a GREAT job! We meet regularly. They do a good job performance wise and customer service. Whenever
there is a problem they respond well."
"Implementation was the best I have ever been through! We have listened to recordings. I did like my other vendor but
looking for a true partner. MedCo has proprietary software, they can customize. I can get the recording ASAP within a
couple of hours. They track trends internally. They send charity forms and itemized statements to our patients. My past
vendor went after high dollar but not on everything. With MedCo they work them thoroughly which helps me with my bad debt
because it is just the truly uncollectible."
"Excellent work! I used them to do a couple of insurance projects….VERY responsive! I started sending at day 30 moved to day
1. They were very professional when they presented to our corporate staff about processes. They send the charity forms to our
patients which is very helpful. They record all the calls so we can listen to them if a patient complains. Last month they
collected a good bit of insurance and a lot of times it is account my collector gave up….MedCo got it. MedCo has done an
EXCELLENT job as an early out."
"We left MedCo and went with another vendor that did not do as well. So we decided to go back doing business with MedCo…
that really says it all!"
"Implementation went very well. We had no problems. When we had a few patient complaints, we listened to the recordings
and it was NEVER the way the patient said it was. We have a conference call once a month and in person meeting quarterly."